Dec 2, 2021
Welcome to Episode 39 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the five keys to long-term retention of team members and how to create an environment that nobody ever wants to leave. We will discuss the importance of setting clear intentions and sharing the same core values. We will also talk about recognizing our team’s hierarchy of needs and their strengths. Finally, we will share some ideas on how to show gratitude to your team. All this and much more, up next.
Bullet points
(01:01) Launching the Dental BossLady Leadership Academy
(02:24) Why we throw a “Kickoff the year party” instead of a Christmas party
(04:41) The keys to long term retention of team members
(06:29) Create an environment that nobody ever wants to leave
(07:42) First: Set the intention
(09:25) Sharing the same core values
(14:57) Second: Recognizing our team’s hierarchy of needs
(17:23) Level 1: Compensation
(20:39) Level 2: Trust
(23:10) Level 3: Purpose
(25:51) Level 4: Mastery
(27:54) Level 5: Freedom
(31:08) Recognize and understand people’s strengths
(31:55) Third: Daily gratitude and recognition
(36:05) Fourth: Dealing quickly with your C team
(41:31) Recap