Jan 20, 2022
Welcome to Episode 43 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about putting your vision into play. We will discuss why you should create individualized mission and vision statements for different teams and how to set strategic objectives. We will also talk about our ultimate systems list and how to document the different processes. All this and much more, up next.
Bullet points
(01:27) The Dental BossLady Leadership Academy Podcast shoutouts
(03:20) Putting your vision into play
(06:08) Creating individualized mission and vision statements for different teams
(08:55) Setting strategic objectives
(10:01) Overall team strategic objective: Creating raving fans
(10:50) For my business team: Being masters of patient appointments
(13:27) For my assistants: Being patient advocates
(15:04) For my hygienists: Building patient relationship through education
(16:59) First: Understand what are the strategic objectives that you are trying to accomplish through your vision
(17:24) Second: What can you do to move those strategic objectives forward?
(17:52) Being the leader: Showing and going the way
(18:15) Creating systems
(19:00) The 80/20 rule
(20:24) The ultimate systems list
(23:23) Patient care systems
(23:35) Clinical systems
(26:20) Business systems
(27:19) Management systems
(30:12) Documenting the processes